Privacy Notice
본문으로 건너뛰기

Privacy Notice

as of 16/7/2024

  • CJ CheilJedang complies with relevant laws and regulations, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, to protect personal information.
  • CJ CheilJedang will do its best to prevent leakage and damage to your personal information.

1. Purpose of processing personal information, items collected, retention and period of use

Ltd. collects and uses a minimum amount of personal information through the website and telephone when you register to become a member to provide you with convenient and beneficial customized services such as smooth ordering, consultation, delivery of goods, and payment.

Purpose of processing personal information, items collected, retention and period of use
Separation Collection Items Purpose Retention and Usage Period
CJ The Market CJONE Integrated Membership Required Name, date of birth, gender, mobile phone number, username, password, email, personally identifiable information (CI), membership number, CJONE membership level Registration and customer identification,
Ensure communication pathways for delivering notices, handling complaints, etc.
Until you cancel your membership
※ However, if an investigation or investigation is underway due to violation of relevant laws and regulations, the service will be suspended until the investigation or investigation is completed.
Sign up with kakao Required Name, date of birth, gender, phone number, email address, and CI associations Verification and customer identification
Edit information Required Password Verification and customer identification
Cell phone number, email Receive marketing information
Simple Login Required User identifiers Easy login process with Naver/kakao/Facebook/Apple accounts
Sign up for Prime Required Member- name, username, email, personally identifiable information (CI), mobile phone number Signup/Customer Identification, Monthly/Yearly Subscriptions
Reviews Select Nicknames Setting up your profile information for reviewing
Social media operations Events Required Name, phone number, and customer social media ID (Instagram) Join an event 3 months after prize shipment
Select Address, CJONE ID Shipping prizes
Responding to customer inquiries Required Name, cell phone number, CJONE ID Responding to customer inquiries
Shipping orders Members Required Recipient name, address, and phone number1 Delivery, after-sales service, and complaints Until service completion
※ However, if it is required to be preserved rather than destroyed in accordance with relevant laws and regulations, it shall be preserved until the applicable period.
Select Contact2, Access number to Common Entrance
Non-members Required Orderers Name, phone number, and email, Order password
To Name, address, contact1
Select Contact2, Access number to Common Entrance
Payments Points Earning OK Cashback Required OK Cashback card number Earn OK Cashback
Payments OK Cashback Required Card number Pay with OK cashback
theEasy checkout Credit card Required ID, card company code, 4-digit card number Verify payment methods in your name,
block and manage fraudulent users,
Payment information to provide the service
Gift cards Required Card number, expiration date Payment information to provide the service
Customer service/CS handling
Refunds Required Bank, account number, and depositor Issue refunds for cancellations/returns
Request a cash receipt Required Name, cell phone number Request a cash receipt for the personal exemption
Request a Bulk Quote Required Name, phone number, and email Replying to quotes for bulk purchases of large items
Select Phone number
Give a gift Required Recipient's name, contact info (cell phone number) About sending and accepting gifts
Member/Nonmember Receiving gifts Required Recipient name, address, and phone number1 Approve and ship gift acceptance
Select Contact2
Recurring shipments Required Personally identifiable information (CI), cell phone number, recipient name, address, and phone number Paying for and shipping subscription products Until service completion
※ However, if it is required to be preserved rather than destroyed in accordance with relevant laws and regulations, it shall be preserved until the applicable period.
Get the app installation address Required Mobile phone number Send a text message to the app installation address
Sign up for restock notifications Required Email Get restocking notifications
1:1 Contact Required Email, cell phone number Provide 1:1 support for inquiries
Join an event Required Name, cell phone number, phone number, address, and ID Notify sweepstakes entries, shipping prizes
※ We may additionally collect and use your social security number, account number, and shipping address information in accordance with income tax laws in the event that taxes are due upon receipt of the prize.
3 months after the event ends
CRM Required Service usage history (usage time, screen view URL, event participation, purchase history of goods or services), device information (type, OS version, model name) (*Device unique identification information is not collected) PUSH token, membership number Customer analytics for CRM service (app push, in-app, messaging) operation, marketing and promotion Deleted if you do not access CJ The Market app for more than 6 months
Become a Biz member Required (Individual) business number Sign up for Biz and identify your business When you cancel your membership
Required Representative name Sign up for Biz and identify your business Until you cancel your Biz membership
Consent to receive marketing information Required Email, phone number, PUSH token Information on events, promotions, and other marketing (including advertising) activities, such as freebies and promotions Until you cancel your membership
※ However, if an investigation or investigation is underway due to violation of relevant laws and regulations, the service will be suspended until the investigation or investigation is completed.
Select Advertising Identification Value (ADID/IDFA)
CheilJedang Homepage IR Services IR meetings Required Name, cell phone, phone number, email, company name, department, job title Conduct an IR meeting 1 year from the date of registration
Questions and answers Required Name, cell phone number, phone number, email Answering IR questions 1 year from the date of registration
Mailing services Required Email Run IR Mailing Service Until service termination
Recruiting distributors Recruiting distributors Required Name, phone number, and email Counseling applicants 3 years from the date of application registration
Recruiting consignors Recruiting consignors Required Name, phone number, and email Counseling applicants 3 years from the date of application registration
Contact us Register customer voice Required Name, email, phone number, and password [Required] Receive and respond to inquiries, conduct service satisfaction surveys, and block bad actors from accessing the site.
[Select] Product return, send compensation, visit, refund, or supplement the information received
3 years
Select Addresses, images, and videos
Phone/text/sign language support Required Phone number
Select Name, address, email, bank, account number, depositor
Schedule a consultation Required Phone number Handling appointments
Restaurant operations Walk-in appointment service Required Name, cell phone number Fulfill and process customer service reservations for restaurant visits 1 year
CJ CheilJedang Social Media Events Required Name, cell phone number,
customer social media IDs (YouTube, Instagram, Facebook, and Twitter)
Join an event After Giveaway 3 months
Select Address Shipping prizes
Responding to customer inquiries Required Name, cell phone number Responding to customer inquiries
CJ The Kitchen Cooking Classes Running a cooking class Required [Instagram application]
Name, cell phone number, address, age, Instagram ID
Selecting participants for a cooking class After service termination 1 year
CJ Expert Panel Evaluators Run a review panel Required Name, social security number, address, phone number, account number Meeting announcements and panel compensation At the end of a reviewer activity
※ However, if it is required to be preserved rather than destroyed in accordance with relevant laws and regulations, it shall be preserved until the applicable period.
Book a visit Request a visit from an outsider Required Name, company name, and phone number Identity verification and workplace access management, and follow-up in case of incidents 12 months from the time of application
Select Vehicle number
NAVER CJ CheilJedang
Lounge
Personalized offers Required NAVER ID, date of birth, gender, mobile phone number Identify CJ The Market members and grant CJ The Market credit benefits after verifying CJ The Market membership When the service ends, such as withdrawal from NAVER CJ CheilJedang Lounge membership
About personalized services Required Email, cell phone number Promote products and events, offer discount coupons, etc.

2. Provision of personal information to third parties

CJ CheilJedang uses your personal information within the scope stipulated in " Personal Information Collection Items and Purpose of Use" and does not use it beyond the scope or provide it to other companies or organizations. However, exceptions are made in the following cases

  • When we obtain separate consent from the customer
  • In the event of an emergency, such as a disaster, infectious disease, an event or accident that poses an imminent danger to life or limb, or an imminent loss of property, in accordance with the "Guidelines for the Handling and Protection of Personal Information in the Event of an Emergency" jointly issued by government-related ministries and agencies (for more information, please click here).

In other cases where it is necessary to provide personal information to third parties, we may provide personal information to third parties with their consent through reasonable procedures.

CJ CheilJedang currently provides personal information to the following companies with your consent.

개인정보의 제3자 제공에 관한 표
Recipient Purpose of use What we offer Retention and use periods
CJ ONE (CJ Olive Networks) To provide services related to logging into the Website, earning and redeeming CJONE points, and other CJ ONE membership-related services. Name, date of birth, gender, mobile phone number, username, password, email, personally identifiable information (CI), membership number, CJONE membership level Upon withdrawal from CJ CheilJedang's Terms of Service or until 30 days after withdrawal from CJONE
Card companies(Hana, Lotte, Samsung, Shinhan, BC, Hyundai, KB, NH) theAuthentication, payment processing, and prevention of fraudulent use of payment methods in your name when providing easy payment services Card number, first 2 digits of card password, card validity period, CVC/CVV (4DBC for Lotte Amex card), CI, mobile phone number, date of birth, gender, domestic/foreigner status Until you cancel the Marketplace Pay service card registration
CJ Omni Service Participating Companies(CJ Logistics, CJ E&M, CJ Olive Young, CJ Olive Networks, CJ CGV, CJ Foodville, TVING) 1) Providing, maintaining, improving, enhancing, optimizing, and developing new products/services of each CJ affiliate's unique products/services
2) Developing, providing, maintaining, improving, advancing, and optimizing various services through linkage and integration between online and offline channels owned by each CJ affiliate.
3) Develop and provide customized products/services based on product/service usage statistics/analysis, market research, demographic analysis, relationship formation among users based on data analysis, customer propensity analysis, and development and provision of customized products/services by customers
4) Improve customer service (CS) and communication with customers
5) For marketing and promotional purposes, such as providing information and promoting products/services, providing opportunities to participate in events such as sweepstakes/prize giveaways, and providing coupons, discounts, and preferential offers
6) Detecting, preventing, and responding to external intrusions, hacking, abuse, security risks, and technical issues to strengthen customer information protection
7) Collecting, storing, linking, interlocking, combining, combining, decomposing, analyzing, processing, editing, extracting, pseudonymizing, de-identifying, and other various methods of processing data held by CJ affiliates for the purposes of each of the above, and generating new data and developing artificial intelligence and big data technologies through such processing
Personal information [name, gender, date of birth, CI, CI association value, DI], historical information [push token, marketing opt-in information], Service usage information [Purchase information (product information, payment amount, purchase date), shipping address, promotion/event information] When you withdraw your consent or terminate your use of the Service, except where applicable laws limit the retention period for certain items

3. Consignment of personal information processing tasks

CJ CheilJedang entrusts some of its services to external companies to improve its services, and stipulates and manages/supervises the necessary matters to ensure that the entrusted companies safely handle personal information in accordance with the Information and Communication Network Act. In addition, the information entrusted is limited to the minimum information necessary for smooth services and is selectively provided to the appropriate companies based on your service request.

  • In the consignment contract, we stipulate the service provider's compliance with instructions related to personal information protection, confidentiality of personal information, prohibition of third-party provision and responsibility in case of accidents, consignment period, return or destruction of personal information after the end of processing, and keep the contents of the contract in writing or electronically.
  • When conducting events on the CJ CheilJedang website, your personal information may be entrusted to companies not specified in the list below with your additional consent.
개인정보 처리의 위탁에 관한 표
Separation Custodian (trustee) Outsourcing Retention and Use Period
CJ The Market CJ OliveNetworks Inc. and Partners (DIWare) Establishment and maintenance of computer systems, transmission of payment information such as credit card and cash payment required for product purchase, operation of chatbot interface, and text messaging service Until 12/31/24
CJ OliveNetworks Inc. and Nice Information Communication Inc. Verify identity, authenticate payment methods, and process payments with ease Until 12/31/24
CJ Logistics Provide delivery of ordered goods, event prizes, collect shipping information, and provide delivery services Until 12/31/24
CJ Telenix Corporation Customer orders/consultations/research Until 12/31/24
SCI Evaluation Information Inc. Provide an i-pin, verify and authenticate your real name, and send a text message Until 12/31/24
CJ OliveNetworks Co. Provide log analysis and CRM services (app push, in-app, messaging) through Braze Until 12/31/24
MightyHive Korea Analyze your web analytics with Google Analytics By 11/30/24
Other partners Collecting delivery information and providing delivery services, operating SNS, and delivering event prizes
CheilJedang Homepage CJ OliveNetworks and its partners (DIWare) Computer system construction and maintenance, text messaging services Until 12/31/24
CJ Logistics Home delivery services Until 12/31/24
CJ Telenix Corporation Customer service, research work Until 12/31/24
Other partners Social media management and event prize delivery
IR Services IR Plus Manage and maintain your IR system Until 12/31/24
Restaurant operations Ward Co. Manage and maintain your customer booking system Until 1/31/25
CJ The Kitchen
Cooking Classes
CJ MDOne Co. Running a cooking class Until 12/31/24
Ham Partners, Inc. Run Instagram and organize cooking class events Until 12/31/24
CJ Omni Service CJ OliveNetworks Receiving, withdrawing, and managing consent related to CJ Omni Service Terms of Service and provision of personal information to third parties Until 12/31/28
Book a visit CJ OliveNetworks and its partners (Neovision) Build and maintain a visitor booking system Until 12/31/24
CJ Telenix Guest scheduling and access control Until 12/31/24

※ Depending on the type of delivery, such as CJ The Market business delivery, delivery information is provided to the partner company that commissioned the sale in accordance with Article 21 of the E-Commerce Act and Article 26 of the Enforcement Decree of the same Act.

4. Procedures and methods for destruction of personal information

  • (1) Exceptions to the destruction of personal information

    CJ CheilJedang destroys personal information without delay when the purpose of collecting personal information agreed to by the customer or the purpose for which it was provided is fulfilled, or when the customer requests withdrawal in accordance with the procedures set forth in the CJ CheilJedang Terms of Use. However, if we are required to retain your personal information for a certain period of time by law, we will retain your personal information for that period of time.

    개인정보의 보유/이용 기간에 관한 표
    Separation Retention Bases Retention period
    Records about contracts or withdrawals, etc. The Consumer Protection in Electronic Commerce Act 5 years
    Records of payments and supplies of goods and services The Consumer Protection in Electronic Commerce Act 5 years
    Records of consumer complaints or dispute handling The Consumer Protection in Electronic Commerce Act 3 years
    Records relating to the collection, processing, and use of your credit information Act on the Use and Protection of Credit Information 3 years
    Keeping records of connections Communications Privacy Act 3 months

    CJ CheilJedang may exceptionally retain all or part of the collected personal information for a certain period of time, even if the purpose of collection or the purpose for which it was provided has been fulfilled, if it is necessary to retain it for a certain period of time for reasons such as confirmation of the irrelevance of transaction-related rights, etc. in accordance with the provisions of relevant laws and regulations, as follows

    개인정보의 보유/이용 기간에 관한 표
    Separation Retention period Types of information you have Reasons for retention
    CJ The Market Keep Membership number Prevent duplicate ID signups, delete contact center recordings
    • CJ CheilJedang promptly deletes posts by customers who have withdrawn from the company when they request the deletion of their posts.
  • (2) Procedures and methods for destroying personal information

    CJ CheilJedang destroys personal information without delay when it becomes unnecessary, such as when the retention period has expired or the purpose of processing the personal information has been fulfilled. Personal information printed on paper is destroyed by shredding or incineration, and personal information stored in the form of electronic files is deleted using technical methods that make it impossible to reproduce the records.

5. Rights and obligations of information subjects and legal representatives and how to exercise them

You can access your registered personal information at any time and request correction, deletion, or suspension of processing.
If you wish to view or correct your personal information, you can do so directly after verifying your identity by clicking "Change Personal Information" (or "Edit Member Information", etc.).
If you wish to delete or suspend processing, you can directly withdraw your consent (withdrawal of membership) after verifying your identity by clicking "Withdraw consent (withdrawal of membership)", and your personal information will be processed so that it will not be reproduced for any reason or method.
In addition, if you contact theprivacy@cj.net, in writing, or the Customer Happiness Center, you can exercise your request to access, correct, delete, or suspend the processing of personal information after verification procedures, and CJ CheilJedang, as a personal information processor, will take lawful measures in accordance with the Personal Information Protection Act.

Customer Happiness Center CJ The Market
Phone number 1668-1953

6. Measures to secure the safety of personal information

CJ CheilJedang takes the following technical and administrative measures to prevent the loss, theft, leakage, external attacks, hacking, etc. of personal information and to ensure the best possible safety when processing personal information.

  • (1) Technical measures

    • Personal information is protected by passwords, and sensitive data is protected by encrypting files and transmitted data. Important data is protected through a separate security function
    • We use antivirus programs to prevent damage caused by computer viruses and update them periodically to prevent personal information infringement.
    • Adopting a security device that can safely transmit personal information on the network using a cryptographic algorithm.
    • To prevent personal information from being leaked by hacking, we regularly diagnose vulnerabilities and install intrusion detection systems to monitor illegal intrusions. to monitor illegal intrusions.
  • (2) Administrative measures

    • Limit the number of personnel in charge of handling personal information to a minimum, and conduct security training for relevant personnel
    • Authorize access to the personal information processing system in accordance with the authorization procedure, and periodically review and revoke authorizations
    • Establishment and monitoring of internal procedures to check compliance with the privacy notice
    • Management and supervision of personal information processing trustees, etc.

7. Installation, operation, and rejection of automatic personal information collection devices

CJ CheilJedang uses 'cookie'to store and retrieve your information from time to time. A cookie is a very small piece of text data that is sent to your browser (such as Internet Explorer) by the server used to operate the website and is used to authenticate you when you are logged on to the site. Cookies identify your computer but do not identify you personally. You have choices about cookies.

You can refuse all cookies if you are installing all cookies, or some cookies if you are selectively installing them, by going to the Tools > Internet Options tab at the top of your web browser. You can also choose to be notified before a cookie is installed. Please note that if you choose to reject essential cookies (first-party cookies), you may not be able to use some features, such as services on our servers that require user registration.

CJ CheilJedang uses cookies for the following purposes

  • We analyze the frequency and duration of visits by members and non-members, and identify your tastes and interests, which we use as a measure for targeted marketing (including advertising) and service improvements.

※ Information generated/collected in the process of using the service

서비스 이용 과정에서 생성/수집되는 정보에 관한 표
Collection items Purpose of use
Service usage history, access logs, access IP, device connection date and time, PUSH token,
device information (device token, OS type, OS version, carrier identification code, device model name,
app version name, marketing consent, user ID, device UUID)
Preparing for privacy incidents, record keeping for dispute resolution,
informing you of service benefits, optimizing our services, error checking, and analyzing our services and statistics

※ Information generated/collected in the process of using mobile services

모바일 서비스 이용 과정에서 생성/수집되는 정보에 관한 표
Separation Access Access purpose
Mobile app access permissions Select iOS Photo media, camera access, biometrics (face, fingerprint) access, microphone access Delivering and optimizing app services
Android Address book access, photo media, and camera access, Biometric (fingerprint, face) access, microphone access

8. Matters concerning the collection, use, and rejection of behavioral information

CJ CheilJedang collects and uses behavioral information in order to provide customized services and benefits, online personalized advertisements, etc. optimized for customers in the process of using the service.

CJ CheilJedang collects behavioral information as follows.

행태정보 수집에 관한 표
Items of behavioral information you want to collect How we collect behavioral information Purpose of collecting behavioral information Retention and usage period and What to do with the information afterward
User's web/app visits, search and product views, purchase history, and ad identifiers Automatically collected and transmitted when you visit our website or launch our app Statistical analysis to improve our services and to provide personalized product recommendations (including advertisements) based on your interests and preferences. Up to 38 months (destroyed or made inaccessible after retention period)

CJ CheilJedang allows online personalized advertising providers to collect and process behavioral information as follows.

온라인 맞춤형 광고 사업자 행태정보 수집에 관한 표
Collect behavioral information and The ad provider you want to process How we collect behavioral information Collected and processed Behavioral information items Retention and usage period
Google, Facebook, kakao, Branch, Carrot Market Automatically collected and transmitted when you visit our websites or launch our apps User's web/app visits, search and product views, purchase history, and ad identifiers Up to 18 months

CJ CheilJedang collects only the minimum behavioral information necessary for online personalized advertising, and does not collect sensitive behavioral information that may clearly infringe on the rights, interests, or privacy of individuals, such as ideas, beliefs, family and relative relationships, education, medical history, and other social activities.

CJ CheilJedang collects and uses advertising identifiers (ADID/IDFA) for online personalized advertising in its mobile apps. You can block or allow customized ads in the app by changing the settings on your mobile device.

[Block/allow ad identifiers on smartphones]

  • (1) Android: ①Settings → ②Privacy → ③Advertising → ④Reset or delete ad IDs
  • (2) iPhone: ①Settings → ②Privacy → ③Tracking → ④Do not allow apps to request tracking

※ Depending on your mobile OS version, the menus and methods may differ slightly.

You can block or allow online personalized advertising in bulk by changing your web browser's cookie settings. However, please note that changing your cookie settings may affect the use of some services, such as automatic login to websites.

[Block/allow personalized ads via web browser]

  • (1) Microsoft Edge
    • In Edge, click the top-right '…' button, then click Settings
    • On the left side of the Settings page, click 'Privacy, search, and services' and then select 'Do not track' in the 'Do not track' section to choose whether and at what level.
    • Select whether to 'Always use “strict” tracking protection when searching InPrivate'.
    • In the 'Privacy' section below, select whether or not you want to 'Send a Do Not Track Request'.
  • (2) Chrome browser
    • In Chrome, click the top-right '︙' sign (chrome customize and control), then click Show settings.
    • Click 'Show advanced settings' at the bottom of the Settings page and click Content settings in the 'Privacy' section.
    • In the Cookies section, check the box for 'Block third-party cookies and site data.

9. Personal Information Protection Officer

In order to protect your personal information and handle complaints related to personal information, CJ CheilJedang has a personal information protection officer. If you have any questions regarding your personal information or would like to request access, please contact the Privacy Officer below. We will respond to your inquiry promptly and sincerely.

[Privacy Officer]

※ Weekdays 9am-12pm/13pm-17pm
※ You will be directed to the Privacy Office.

[Department in charge of personal information protection / department for receiving and processing requests for access to personal information]

※ Weekdays 9-12pm/13-17pm

10. Remedies for infringement of the rights and interests of the information subject

If you need to report or consult about a privacy breach, you may contact the following organizations for assistance

개인정보침해신고센터
Privacy Dispute Resolution Board Privacy Complaint Center Office of the Attorney General Police
(Without area code) 1833-6972
(www.kopico.go.kr)
(Without area code) 118
(privacy.kisa.or.kr)
(Without area code) 1301
(www.spo.go.kr)
(Without area code) 182
(ecrm.cyber.go.kr)

CJ CheilJedang guarantees your right to self-determination of personal information and strives to provide counseling and damage relief due to personal information infringement, and if you need to report or consult, please contact the department in charge below.

[Customer consultation and reporting on privacy issues]

Customer Happiness Center CJ The Market
Phone number 1668-1953

A person whose rights or interests have been infringed by an action or omission taken by the head of a public institution in response to a request pursuant to the provisions of Articles 35 (Access to Personal Information), 36 (Correction and Deletion of Personal Information), and 37 (Suspension of Processing of Personal Information) of the Personal Information Protection Act may file an administrative appeal in accordance with the Administrative Appeals Act.

  • Central Administrative Appeals Commission: (Without area code) 110 (www.simpan.go.kr)

11. Changes to the Privacy Notice

This Privacy Notice is effective as of July 16, 2024.

This Privacy Notice is subject to change in accordance with changes in laws, policies or security technologies, and if there are additions, deletions or modifications to the contents, we will notify you of the reasons and changes through the CheilJedang website.

You can find the previous Privacy notice below

12. Additional information regarding data processing within the scope of the EU-GDPR

  • a. Scope of processing of personal data

    In principle, we only collect and use personal data of the users of our homepage to the extent that this is necessary to provide a functional website, our content and services. In principle, the collection and use of personal data from our users only takes place with their consent. An exception to this principle applies in cases in which processing of the data is permitted by legal regulations or obtaining prior consent is not possible for actual reasons.

    b. Legal basis for processing personal data:

    • Article 6 paragraph 1 sentence 1 lit. a GDPR upon obtaining the consent of the data subject.
    • Art. 6 (1) sentence 1 lit. b GDPR for processing that serves to fulfill a contract to which the data subject is a party. Processing operations that are required to carry out pre-contractual measures are also included here.
    • Article 6 paragraph 1 sentence 1 lit. c GDPR for processing that is necessary to fulfill a legal obligation.
    • Art. 6 (1) sentence 1 lit. d GDPR if vital interests of the data subject or another natural person require the processing of personal data.
    • Art. 6 (1) sentence 1 lit. f GDPR if the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first-mentioned interest. In order to be able to base the processing of personal data on a legitimate interest, an examination is carried out in coordination with the data protection officer for each relevant process, whereby the following three conditions must be met:
      1) The person responsible for processing the personal data or a third party has a legitimate interest in the data processing.
      2) The processing is necessary to protect the legitimate interest.
      3) Interests or fundamental rights and freedoms of the data subject that require the protection of personal data do not prevail.
  • c. General information on the use of cookies:

    We use cookies on our website. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. If you call up a website, a cookie can be stored on your operating system. This contains a characteristic character string that enables the browser to be clearly identified when the website is called up again.We use cookies to make our website more user-friendly. Some elements of our website require that the browser can be identified even after a page change.

    Germany/TDDDG:

    The legal basis for the storage of cookies, device identifiers and similar tracking technologies or for the storage of information in the end user’s terminal equipment and access to this information is the European ePrivacy Directive in conjunction with the in conjunction with the Telecommunications and Telemedia Data Protection Act (TDDDG).

    Please note that the legal bases for the processing of the personal data collected in this context result from the GDPR (Art. 6 Para. 1 S.1 GDPR). The relevant legal basis for the processing of personal data in each specific case can be found below under the respective cookie or the respective processing itself.

    The primary legal basis for the storage of information in the terminal device of the end user – and therefore in particular for the storage of cookies – is your consent, § 25 Para. 1 S.1 TTDPA. Consent is given when you visit our website – although of course it does not have to be given – and can be revoked at any time in the cookie settings.

    Pursuant to § 25 Para. 2 No. 2 TTDPA, consent is not required if the storage of information in the end user’s terminal equipment or access to information already stored in the end user’s terminal equipment is absolutely necessary so that the provider of a telemedia service can receive a expressly requested telemedia service. You can see in the cookie settings which cookies are to be classified as absolutely necessary (often also referred to as 'technically necessary cookies'), therefore fall under the exception regulation of § 25 Para. 2 TTDPA and therefore do not require consent.

    GDPR:

    When using cookies, the following data is stored and transmitted:

    Online identifiers (including cookie identifiers), internet protocol addresses and device identifiers, customer-assigned identifiers

    The legal basis for the processing of personal data using cookies is Art. 6 para. 1 s. 1 lit. f GDPR. The purpose of using technically necessary cookies is to simplify the use of our website.

    Cookies are stored on the user’s computer and transmitted to our site. As a user, you therefore have control over the use of cookies. You can restrict or deactivate the transmission of cookies by making changes in the settings of your Internet browser. Stored cookies can also be deleted there. Please note that you may no longer be able to use all the functions of our website if you deactivate cookies.

    The legal basis for the processing of personal data using cookies for analysis and advertising purposes is Article 6 (1) sentence 1 lit. a GDPR if the user has given their consent.

  • d. Your rights / rights of the data subject

    Right of providing information/Right of access by the data subject: You have the right to receive information from us as the person responsible as to whether and which personal data relating to you is processed by us, as well as further information in accordance with the legal requirements of Art. 15 GDPR.

    Right to Rectification: If the personal data processed by us and relating to you is incorrect or incomplete, you have the right to have it corrected and/or completed. The correction will be made immediately.

    Right to Restriction: You have the right to restrict the processing of your personal data in accordance with the statutory provisions (Art. 18 GDPR).

    Right to Erasure: If the reasons set out in Art. 17 GDPR apply, you can demand that the personal data concerning you be deleted immediately. We would like to point out that the right to erasure does not exist if the processing is necessary for one of the exceptional circumstances mentioned in Art. 17 Para. 3 GDPR.

    Right to information: If you have asserted the right to rectification, erasure or restriction of processing, we are obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves to be the case as impossible or involves a disproportionate effort. You also have the right to be informed about these recipients.

    Right to data portability: According to the GDPR, you also have the right to receive the personal data provided to us in a structured, common and machine-readable format or to request its transmission to another person responsible.

    Right to revoke the declaration of consent under data protection law: You have the right to revoke your declaration of consent under data protection law at any time. We would like to point out that the revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation.

    Right to object: Furthermore, you have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 (1) sentence 1 lit. e or f GDPR.

    Automated individual decision-making including profiling: According to the EU General Data Protection Regulation, you also have the right not to be subject to a decision based solely on automated processing – including profiling – which has legal effect on you or significantly affects you in a similar way.

    Right to lodge a complaint with a supervisory authority: Finally, if you are of the opinion that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, your place of work or the place of the alleged violation.

  • e. EU-US Trans-Atlantic Data Privacy Framework

    Within the framework of the so-called 'Data Privacy Framework' (DPF), the EU Com-mission has also recognized the level of data protection for certain companies from the U.S. as safe within the framework of the adequacy decision of 10.07.2023. The list of certified companies as well as further information on the DPF can be found on the website of the U.S. Department of Commerce at https://www.dataprivacyframework.gov/s/participant-search.

  • f. Data transfer outside the EU

    The GDPR guarantees an equally high level of data protection within the European Union. When selecting our service providers, we therefore rely on European partners whenever possible if your personal data is to be processed. Only in exceptional cases will we have data processed outside the European Union as part of the use of third-party services. We only allow your data to be processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means that the processing of your data may only take place on the basis of special guarantees, such as the determination of a level of data protection officially recognized by the EU Commission or compliance with officially recognized special contractual obligations, the so-called 'standard data protection clauses'.

  • g. Data processing under the Swiss DPA

    In principle, the use of our website is subject to the legal regulations of the GDPR. Insofar as you also visit our website from Switzerland and insofar as the related data processing also affects you as a Swiss citizen, these data protection provisions also apply to you under the Swiss Federal Data Protection Act ('Swiss DPA' as amended on 01 September 2023), analogously to the GDPR.

    In principle, the Swiss DPA does not provide for the naming of a legal basis. In this respect, we only process your data from Switzerland if the processing is lawful, is carried out in good faith and is proportionate in accordance with Art. 6 para. 1 and 2 of the Swiss DPA. Furthermore, your data will only be collected by us for a specific purpose that is recognizable to the data subject and will only be processed in such a way that it is compatible with these purposes in accordance with Art. 6 para. 3 of the Swiss Data Protection Act.

    In this context, please also note that although certain terms are formulated differently under the GDPR, they have the same legal meaning as under the Swiss DPA. For example, the GDPR terms 'processing' of 'personal data' as well as 'legitimate interest' and 'special categories of data' used in this Privacy Notice correspond to the terms 'processing' of 'personal data', 'overriding interest' and 'personal data requiring special protection' used in the Swiss DPA.

    The data subject rights set out here pursuant to Art. 12 et seq. GDPR can be asserted by data subjects from Switzerland in analogy to the regulations pursuant to Art. 25 et seq. of the Swiss DPA.

  • h. Electronic contact

    If you would like to contact us, there is a contact form available on our homepage, which you can use to contact us electronically. The data entered in the input mask will be transmitted to us and saved. These dates are: First name, last name, email address, country (optional), your message, subject of your request.

    At the time the message is sent, the following data is also stored: The IP address of the user, date and time of contact

    It is also possible to contact us via the email address provided. In this case, the user’s personal data transmitted with the e-mail will be stored.

    Your data will not be passed on to third parties in this context, the data will only be used to process the communication.

    The legal basis for processing the contact request and its processing is generally Article 6 Paragraph 1 S.1 lit. b GDPR.

    If further personal data is processed during the sending process, this only serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

    Your data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is over when it can be inferred from the circumstances that the facts in question have been finally clarified.

    The additional personal data collected during the sending process will be deleted after a period of 8 weeks at the latest.

  • i. Content Delivery Network (CDN)

    This site uses content delivery networks to deliver popular online libraries and web fonts. Access then takes place directly to the servers of the operator, so that data such as the calling IP address, referrer, browser information, etc. are collected there.

    The legal basis for this is our legitimate interest pursuant to Article 6 Paragraph 1 Sentence 1 lit.

    You can prevent CDNs from collecting and processing your data by disabling the execution of script code in your browser or by installing a script blocker in your browser (you can find one at www.noscript.net, for example).

  • j. Google Web Fonts

    Based on our legitimate interests in accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR, we integrate the fonts ('Google Web Fonts') from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The aim is to optimize and run our website economically. We host the fonts from our own servers so that no data is transmitted to Google.

    The provider’s data protection declaration can be found at: https://www.google.com/policies/privacy

  • k. Web analytics

    Google Analytics

    This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses so-called 'cookies', text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

    The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

    You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) being sent to Google and the processing of this data by Google by using the browser plug-in available under the following link. Download and install in: http://tools.google.com/dlpage/gaoptout?hl=de.

    This website uses Google Analytics with the extension '_anonymizeIp()'. As a result, IP addresses are further processed in abbreviated form, which means that they cannot be linked to individuals. If the data collected about you has a personal reference, this will be excluded immediately and the personal data will be deleted immediately.

    We use Google Analytics to analyze and regularly improve the use of our website. We use the statistics to improve our offer and make it more interesting for you as a user. The legal basis for using Google Analytics is your con-sent, as defined in Art. 6 para. 1 s. 1 lit. a GDPR.

    Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

    Social media presence

    We maintain fan pages within various social networks and platforms with the aim of communicating with customers, interested parties and users who are active there and informing them about our services.

    We would like to point out that your personal data may be processed outside the European Union, so that you may be exposed to risks (e.g. when enforcing your rights under European / German law).

    User data is usually processed for market research and advertising purposes. For example, user profiles can be created from user behavior and the resulting interests of users. These usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the user. For these purposes, cookies are usually stored on the users’ computers, in which the usage behavior and the interests of the users are stored.

    Furthermore, data can also be stored in the usage profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

    The processing of the personal data of the users takes place on the basis of our legitimate interests in an effective information of the users and communication with the users according to article 6 paragraph 1 sentence 1 lit. f GDPR. If the users are asked by the respective providers for their consent to data processing (i.e. by declaring their consent, e.g. by ticking a checkbox or confirming a button), the legal basis for the processing is Article 6 Paragraph 1 Sentence 1 lit. GDPR.

    Further information on the processing of your personal data and on your options to object can be found under the links below for the respective provider. The assertion of information and other rights of those affected can also be made against the providers, who then only have direct access to the data of the users and have the corresponding information at their disposal. Of course, we are available to answer any questions and support you if you need help.

    Google Maps

    We use Google Maps offer on our website. This allows us to show you interactive maps right on the website and allow you to conveniently use the map feature.

    By visiting the website, Google receives the information that you have accessed the corresponding subpage for our website. In addition, the information referred to in Section IVof this statement will be transmitted to Google. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for advertising, market research and/or needs-based website design. This type of an evaluation is carried out (even for users who are not logged in) for the purpose of providing appropriate advertising and to inform other users of the social network about your activities on our website. You have a right of objection to the formation of these user profiles, and you must contact Google to exercise this right.

    Insofar as we obtain your consent, the legal basis for the use of the plug-in is your consent pursuant to Art. 6 para. 1 s. 1 lit. a GDPR. How the respective social media providers process your personal data can be found in the respective privacy policy. We are not the responsible party in the sense of the GDPR for the data processing of the social media providers.

    When using Google Maps on our website, the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, directly integrates the fonts ('Google Web Fonts'). The provider of Google Maps is responsible for this.

    Please refer to the provider’s privacy policy for more information on the purpose and scope of the data collection and its processing by the plug-in provider. There you will also find further information about these rights as they relate to you and settings options for protecting your privacy. https://www.google.com/policies/privacy

    Online Advertising

    Facebook Custom Audiences / Facebook Pixel

    Furthermore, the website uses the remarketing function 'Custom Audiences' from Facebook Inc. ('Facebook'). As a result, users of the website can be shown interest-based advertisements ('Facebook Ads') when they visit the social network Facebook or other websites that also use the process. In doing so, we are interested in showing you advertising that is of interest to you in order to make our website more interesting for you.

    Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and are therefore informing you according to our current knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding website of our accessed our website or clicked on one of our advertisements. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will find out and store your IP address and other identifiers.

    The legal basis for the processing of your data is Article 6 Paragraph 1 Clause 1 Letter a GDPR.

    Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy.

topbutton